Proceedings of the 10th Annual Meeting of Risk Analysis Council of China Association for Disaster Prevention (RAC 2022)

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Evaluation of the Use of an Airline's Voluntary Reporting System Based on RFV Model

Authors
Junjie Liu1, Liying Dong1, *
1College of Safety Science and Engineering, Civil Aviation University of China, Tianjin, China
*Corresponding author. Email: 918572711@qq.com
Corresponding Author
Liying Dong
Available Online 21 July 2023.
DOI
10.2991/978-94-6463-194-4_48How to use a DOI?
Keywords
voluntary reporting; civil aviation safety; Information analysis; RFV model
ABSTRACT

Voluntary report information analysis is one of the key work in the field of civil aviation security. Voluntary report information is characterized by large quantity, miscellaneous content and unstandardized expression. In order to solve the problem that it is difficult for airlines to evaluate the voluntary report of various departments, this paper takes the voluntary report information of an airline in the first half of 2020 as the research sample and establishes the RFV model on the basis of the RFM model. With analysis the three dimensions of voluntary reporting (recency, frequency, value), map RFV coordinates, partition by RFV, voluntary reporting will eventually departments are divided into eight categories, according to the results of classification, and the sample information corresponding to the appropriate category, then analysis the airline departments voluntary reporting, and improvement measures are put forward.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 10th Annual Meeting of Risk Analysis Council of China Association for Disaster Prevention (RAC 2022)
Series
Advances in Economics, Business and Management Research
Publication Date
21 July 2023
ISBN
10.2991/978-94-6463-194-4_48
ISSN
2352-5428
DOI
10.2991/978-94-6463-194-4_48How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Junjie Liu
AU  - Liying Dong
PY  - 2023
DA  - 2023/07/21
TI  - Evaluation of the Use of an Airline's Voluntary Reporting System Based on RFV Model
BT  - Proceedings of the 10th Annual Meeting of Risk Analysis Council of China Association for Disaster Prevention (RAC 2022)
PB  - Atlantis Press
SP  - 343
EP  - 350
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-194-4_48
DO  - 10.2991/978-94-6463-194-4_48
ID  - Liu2023
ER  -