The Characteristics of Female’s Debt Collectors on Online Loan Collection toward their debtors: A Sociopragmatic Perspective
- DOI
- 10.2991/978-2-38476-162-3_3How to use a DOI?
- Keywords
- online loan; debt collector perempuan; sociopragmatic
- Abstract
This research investigates the characteristics of female debt collectors’ speech towards their debtors. The approach used is the Sociopragmatic. The research location is in the Whatsapp chat media that accommodates online loan collection carried out by female debt collectors against their debtors. The main data sources in this study were taken from Debt Collector sources and online loan debtors. This descriptive qualitative research has data in the form of speech by female debt collectors in the dimension of loan collection. Data from direct sources are in the form of screen captures, then processed orthographic transcription so that the Debtor’s personal identity is not included. The data is classified based on the type of female speech characteristics. The method used is Simak free libat cakap, and the pragmatic pairing method with the speech partner determinant. The analysis method in this research is content analysis. The results of this study show that the characteristics of female debt collectors in collecting online loans are the use of small vocabulary and straight to the point, complex sentences, question intonation, intensifiers, figurative words as a form of simile (involving adjectives), emphatic stress, superpolite form, hypercorrect grammar, tag question, and hedge.
- Copyright
- © 2023 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Anisah Hanif AU - Djatmika Djatmika AU - Riyadi Santosa AU - Sumarlam Sumarlam PY - 2023 DA - 2023/12/23 TI - The Characteristics of Female’s Debt Collectors on Online Loan Collection toward their debtors: A Sociopragmatic Perspective BT - Proceedings of the International Seminar SEMANTIKS & PRASASTI 2023 Theme: Language in the Workplace (PRASASTI 2023) PB - Atlantis Press SP - 13 EP - 21 SN - 2352-5398 UR - https://doi.org/10.2991/978-2-38476-162-3_3 DO - 10.2991/978-2-38476-162-3_3 ID - Hanif2023 ER -