Proceedings of the 2022 2nd International Conference on Public Management and Intelligent Society (PMIS 2022)

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Research on the Impact of Artificial Intelligence on Government Public Service Quality

Take Hangzhou as an Example

Authors
Fuyan Hong1, Wenlin Dou1, *, Shuai Chen2
1School of Finance and Public Administration, Harbin University of Commerce Harbin, Harbin, China
2School of Mechanical Engineering and Automation, Northeastern University Shenyang, Shenyang, China
*Corresponding author. Email: 964842690@qq.com
Corresponding Author
Wenlin Dou
Available Online 7 December 2022.
DOI
10.2991/978-94-6463-016-9_74How to use a DOI?
Keywords
artificial intelligence; public service quality; regression analysis
Abstract

With the in-depth development of “promoting the modernization of national governance system and governance capacity”, governments at all levels try to use artificial intelligence technology to improve the quality of government public services, which has attracted the attention of all sectors of society. This paper selects Hangzhou City, which combines artificial intelligence with government service platform, as a research case, uses EViews software to empirically analyze the relevant data, and obtains the correlation between artificial intelligence technology and government public service quality, such as public education, social security, science and technology, culture, sports and media, health care and family planning, agriculture, forestry and water. Through the analysis, this paper puts forward some suggestions for the application of artificial intelligence to government service.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2022 2nd International Conference on Public Management and Intelligent Society (PMIS 2022)
Series
Atlantis Highlights in Computer Sciences
Publication Date
7 December 2022
ISBN
978-94-6463-016-9
ISSN
2589-4900
DOI
10.2991/978-94-6463-016-9_74How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Fuyan Hong
AU  - Wenlin Dou
AU  - Shuai Chen
PY  - 2022
DA  - 2022/12/07
TI  - Research on the Impact of Artificial Intelligence on Government Public Service Quality
BT  - Proceedings of the 2022 2nd International Conference on Public Management and Intelligent Society (PMIS 2022)
PB  - Atlantis Press
SP  - 731
EP  - 740
SN  - 2589-4900
UR  - https://doi.org/10.2991/978-94-6463-016-9_74
DO  - 10.2991/978-94-6463-016-9_74
ID  - Hong2022
ER  -