Proceedings of the 2022 2nd International Conference on Public Management and Intelligent Society (PMIS 2022)

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An Empirical Study on the Influencing Factors of Digital Government Service Level

Authors
Youcheng Wang1, *
1Department of Administration, Harbin University of Commerce, Songbei District, Harbin, Heilongjiang, China
*Corresponding author. Email: 1483563892@qq.com
Corresponding Author
Youcheng Wang
Available Online 7 December 2022.
DOI
10.2991/978-94-6463-016-9_47How to use a DOI?
Keywords
digital government; government services; influencing factors
Abstract

Since the 18th National Congress of the Communist Party of China, my country has attached great importance to promoting the modernization of the national governance system and governance capacity through informatization. The digital government service level is an effective means to improve the efficiency of government public services and build a government that people are satisfied with. This paper puts forward theoretical assumptions about the influencing factors of digital government service level from the perspectives of government, society and citizens. Through the panel data of my country’s provincial government from 2016 to 2020, the fixed effect model is used to empirically test the influencing factors of digital government service level. The results put forward corresponding countermeasures and suggestions to better improve the level of digital government services.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2022 2nd International Conference on Public Management and Intelligent Society (PMIS 2022)
Series
Atlantis Highlights in Computer Sciences
Publication Date
7 December 2022
ISBN
978-94-6463-016-9
ISSN
2589-4900
DOI
10.2991/978-94-6463-016-9_47How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Youcheng Wang
PY  - 2022
DA  - 2022/12/07
TI  - An Empirical Study on the Influencing Factors of Digital Government Service Level
BT  - Proceedings of the 2022 2nd International Conference on Public Management and Intelligent Society (PMIS 2022)
PB  - Atlantis Press
SP  - 447
EP  - 457
SN  - 2589-4900
UR  - https://doi.org/10.2991/978-94-6463-016-9_47
DO  - 10.2991/978-94-6463-016-9_47
ID  - Wang2022
ER  -