Research on the Application of Service Design in Maternal Extended Care

DOI

10.2991/978-94-6463-656-7_24How to use a DOI?

Keywords

maternal nursing; Extended nursing; Service design; Individual demand; User experience

Abstract

Aimed to improve maternal care, this study applied service design principles to address discontinuous and unsystematic care issues. Using a double drill model with 207 samples, high demand for psychological, nutrition, and exercise advice was found, varying by age, gestation, and parity. Knowledge, status, and support seeking correlated with service expectations. The service design approach integrates resources, meets personalized needs, and offers insights for future smart medical care.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Ming Lv
AU  - Yuehan Zhang
PY  - 2025
DA  - 2025/02/28
TI  - Research on the Application of Service Design in Maternal Extended Care
BT  - Proceedings of 2024 4th International Conference on Public Management and Big Data Analysis (PMBDA 2024)
PB  - Atlantis Press
SP  - 240
EP  - 249
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-656-7_24
DO  - 10.2991/978-94-6463-656-7_24
ID  - Lv2025
ER  -