Antecedents to Students’ Satisfaction of Higher Education Institutions: A Case Study of Brunei Darussalam

DOI

10.2991/msmi-18.2018.61How to use a DOI?

Keywords

Student satisfaction, Brunei Darussalam, Job selection.

Abstract

With changing organizational demand for the multi-talent workforce, educational institutions have more to do than just impart knowledge. In parallel, policymakers are joining hands to address educational disparity with global initiative such as Education 2030 and United Nation Strategic Development Goals. Despite that, current research on factors predicting students learning satisfaction remains an area of limited research in Asia, particularly in Brunei Darussalam. To address this knowledge gap, the study explored factors that shape learning satisfaction of future workforce. The study analyzed data from 1048 student self-reports from 6 universities with a diverse student profile. As per current findings, students reported the level of learning satisfaction in the sequence (highest to lowest) from peer relationship, library resources, university policies, course curriculum, accommodation, administration services, lecturer teaching to lecturer guidance. Beyond uncovering dynamics of Brunei Darussalam's higher education characteristics, the study’s findings add to current educational theory, in terms of identifying the complex schematics of factors that influence student learning satisfaction.

Copyright

© 2018, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Download article (PDF)

TY  - CONF
AU  - Chui Suan Hoh
AU  - Shoukat I Khattak
AU  - Hui LI
PY  - 2018/04
DA  - 2018/04
TI  - Antecedents to Students’ Satisfaction of Higher Education Institutions: A Case Study of Brunei Darussalam
BT  - Proceedings of the 2018 5th International Conference on Management Science and Management Innovation (MSMI 2018)
PB  - Atlantis Press
SP  - 345
EP  - 352
SN  - 2352-5428
UR  - https://doi.org/10.2991/msmi-18.2018.61
DO  - 10.2991/msmi-18.2018.61
ID  - Hoh2018/04
ER  -