Research on Measurement of Service Capability of Logistics Enterprise
Authors
Xiao-Juan Bai, Miao Su
Corresponding Author
Xiao-Juan Bai
Available Online August 2016.
- DOI
- 10.2991/msmi-16.2016.27How to use a DOI?
- Keywords
- service capacity, Measure index, Correlation matrix method
- Abstract
The paper illustrated the key point in qualitative method. One of the three types of major logistics enterprises is selected as the main research object, and Service capability measurement system is established from 6 perspectives. By taking reference to the core idea of the correlation matrix method, the paper conduct measure research to its research object using quantifiable measure and get a comprehensive measure value. Enterprise in this field can improve its logistic service ability and conduct strateg
- Copyright
- © 2016, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Xiao-Juan Bai AU - Miao Su PY - 2016/08 DA - 2016/08 TI - Research on Measurement of Service Capability of Logistics Enterprise BT - Proceedings of the 2016 International Conference on Management Science and Management Innovation PB - Atlantis Press SP - 119 EP - 123 SN - 2352-5428 UR - https://doi.org/10.2991/msmi-16.2016.27 DO - 10.2991/msmi-16.2016.27 ID - Bai2016/08 ER -