The Research of Construction of Sport Fitness Service Quality Evaluation System
Authors
Lijuan Zhang
Corresponding Author
Lijuan Zhang
Available Online November 2016.
- DOI
- 10.2991/msetasse-16.2016.117How to use a DOI?
- Keywords
- Business Sports Fitness Centers; Quality of service; Evaluation System.
- Abstract
By methods of literature, questionnaire, Delphi, we surveyed operating sport fitness places and consumers survey in Zhengzhou. On the basis of expert advice, we gave the operating Sports Fitness Centers Service Quality Evaluation System, used AHP method to determine the every index weight of the index system, and analyzed them.
- Copyright
- © 2016, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Lijuan Zhang PY - 2016/11 DA - 2016/11 TI - The Research of Construction of Sport Fitness Service Quality Evaluation System BT - Proceedings of the 2016 4th International Conference on Management Science, Education Technology, Arts, Social Science and Economics (msetasse-16) PB - Atlantis Press SP - 527 EP - 530 SN - 2352-5398 UR - https://doi.org/10.2991/msetasse-16.2016.117 DO - 10.2991/msetasse-16.2016.117 ID - Zhang2016/11 ER -