Proceedings of the 2023 8th International Conference on Modern Management and Education Technology (MMET 2023)

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Unveiling the Benefits, Limitations, and Mitigation of Bias in Artificial Intelligence within Organizational Contexts-A Systematic Review

Authors
Xinyi Li1, *
1The University of Hong Kong, Hong Kong, 999077, China
*Corresponding author. Email: m15264257168@163.com
Corresponding Author
Xinyi Li
Available Online 29 November 2023.
DOI
10.2991/978-2-38476-146-3_9How to use a DOI?
Keywords
Artificial intelligence; machine learning; organization; bias
Abstract

This essay offers an extensive discussion of the advantages, drawbacks, and potential remedies for reducing bias in artificial intelligence (AI) systems used in corporate settings. As AI technology continues to permeate various sectors, concerns regarding bias have emerged as a critical issue. The presence of bias in AI systems can perpetuate discrimination and social disparities, leading to ethical, legal, and social implications for organizations. By examining existing literature and exploring real-world examples, this study aims to provide a comprehensive understanding of the advantages and drawbacks of AI in organizational settings. Furthermore, it delves into potential strategies and solutions to mitigate bias. Through this systematic review, organizations can gain valuable insights into the impact of AI and interactions with human capital, thus developing informed strategies to address this pressing challenge.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2023 8th International Conference on Modern Management and Education Technology (MMET 2023)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
29 November 2023
ISBN
978-2-38476-146-3
ISSN
2352-5398
DOI
10.2991/978-2-38476-146-3_9How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Xinyi Li
PY  - 2023
DA  - 2023/11/29
TI  - Unveiling the Benefits, Limitations, and Mitigation of Bias in Artificial Intelligence within Organizational Contexts-A Systematic Review
BT  - Proceedings of the 2023 8th International Conference on Modern Management and Education Technology (MMET 2023)
PB  - Atlantis Press
SP  - 55
EP  - 65
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-146-3_9
DO  - 10.2991/978-2-38476-146-3_9
ID  - Li2023
ER  -