Proceedings of the 2022 7th International Conference on Modern Management and Education Technology (MMET 2022)

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Unmet Expectations and Job Withdrawal Behavior: A Moderated Mediation Model

Authors
Xiaoning Wang1, *, Fangjing Lin1
1School of Business Administration, Zhejiang Gongshang University, Hangzhou, China
*Corresponding author. Email: 1534678156@qq.com
Corresponding Author
Xiaoning Wang
Available Online 9 December 2022.
DOI
10.2991/978-2-494069-51-0_75How to use a DOI?
Keywords
unmet expectations; job withdrawal behavior; person-job fit; external employability
Abstract

It has been demonstrated that job withdrawal behavior is a workplace behavior with negative consequences. Although extant research has extensively explored its antecedents, little consideration has been given to the effect of unmet expectations. In the context of Chinese companies that emphasize the orientation of collectivism, we developed and tested a model that incorporates the gap between actual work and significant others’ work expectations with job withdrawal behavior. Our analysis of self-reported data from 482 employees showed that the gap between actual work and significant others’ work expectations was directly and positively related to employees’ job withdrawal behavior as well as indirectly and positively related to person-job fit. In addition, external employability was found to act as a critical factor. With specific reference to this, the negative impact of person-job fit on job withdrawal behavior was stronger when external employability was higher. Therefore, these findings provided new clues for the predictive mechanism of job withdrawal behavior. Moreover, they also underscored the important impact of the gap between actual work and significant others’ work expectations on their workplace attitudes and behaviors in China.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2022 7th International Conference on Modern Management and Education Technology (MMET 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
9 December 2022
ISBN
978-2-494069-51-0
ISSN
2352-5398
DOI
10.2991/978-2-494069-51-0_75How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Xiaoning Wang
AU  - Fangjing Lin
PY  - 2022
DA  - 2022/12/09
TI  - Unmet Expectations and Job Withdrawal Behavior: A Moderated Mediation Model
BT  - Proceedings of the 2022 7th International Conference on Modern Management and Education Technology (MMET 2022)
PB  - Atlantis Press
SP  - 543
EP  - 554
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-51-0_75
DO  - 10.2991/978-2-494069-51-0_75
ID  - Wang2022
ER  -