Employee Loyalty and Its Impact on Hotel Growth
Authors
Jing Huang
Corresponding Author
Jing Huang
Available Online October 2017.
- DOI
- 10.2991/meici-17.2017.143How to use a DOI?
- Keywords
- Employee Loyalty; Customer Loyalty; Retention Span; Hotel Growth
- Abstract
Quality services provided for customers by highly skilled and responsible hotel employees ensure customer retention and the success in running a hotel. This paper focuses on certain fundamental factors that need to be considered for retaining experienced and skilled employees to guarantee the healthy growth of the hotel businesses.
- Copyright
- © 2017, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Jing Huang PY - 2017/10 DA - 2017/10 TI - Employee Loyalty and Its Impact on Hotel Growth BT - Proceedings of the 7th International Conference on Management, Education, Information and Control (MEICI 2017) PB - Atlantis Press SP - 718 EP - 722 SN - 1951-6851 UR - https://doi.org/10.2991/meici-17.2017.143 DO - 10.2991/meici-17.2017.143 ID - Huang2017/10 ER -