Internet of Things, Internet, Big Data and Airport Services Make Smart Airport Based on O2O and Humanism

DOI

10.2991/mecae-18.2018.30How to use a DOI?

Keywords

Airport services, Smart airport, O2O mode, Internet of things, Service evaluation system.

Abstract

This paper analyzes the reason why the civil aviation enterprises attach great importance to service quality, but the passengers are not much satisfied. And then it puts forward a scientific solution based on humanism and interconnected intelligent equipment. The paper also defines the concept of a smart airport which is a combination of efficient self-service process with internet of things for offline airport, new information platform for online airport, and new evaluation system with big data. Finally, according to the latest needs of passenger services and the development of software and hardware technology, seven functions of a smart airport are listed, which will completely improve the existing travel experience of civil aviation passengers.

Copyright

© 2018, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Qi Qi
AU  - Zhu Pan
PY  - 2018/03
DA  - 2018/03
TI  - Internet of Things, Internet, Big Data and Airport Services Make Smart Airport Based on O2O and Humanism
BT  - Proceedings of the 2018 International Conference on Mechanical, Electronic, Control and Automation Engineering (MECAE 2018)
PB  - Atlantis Press
SN  - 2352-5401
UR  - https://doi.org/10.2991/mecae-18.2018.30
DO  - 10.2991/mecae-18.2018.30
ID  - Qi2018/03
ER  -