Proceedings of the 1st International Scientific Conference "Legal Regulation of the Digital Economy and Digital Relations: Problems and Prospects of Development" (LARDER 2020)

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Digitalization of the Housing and Communal Complex (HCS) in Russia as a Measure of Consumer Protection Utilities

Authors
Olga Kovaleva
Corresponding Author
Olga Kovaleva
Available Online 18 March 2021.
DOI
10.2991/aebmr.k.210318.013How to use a DOI?
Keywords
Digitalization, digital economy, accessibility and openness of information, digitalization of housing and communal services, consumer protection, digital protection measures
Abstract

The need to introduce digital technologies into the housing and communal services system is dictated by global trends in the development of IT technologies and artificial intelligence and has revealed the problem of insufficient legal regulation of these relations with the focus on protecting the rights of consumers of housing and communal services. Thus, it is necessary to study, analyze and compare the international experience of digitalization of relations and their legal regulation in the provision of public services with Russian experience and legislation. As a result of the study, promising directions of digitalization of relations in the housing and communal services system of Russia were identified and conclusions were drawn about the need to adopt a set of legal norms regulating relations on the digitalization of the housing and communal services system, aimed at protecting the rights of consumers of communal services and introducing conditions for the digitalization of relations between housing and communal services in the provision of communal services in the content of the principle of social equality when regulating housing relations, making an appropriate addition to the Housing Code of the Russian Federation.

Copyright
© 2021, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 1st International Scientific Conference "Legal Regulation of the Digital Economy and Digital Relations: Problems and Prospects of Development" (LARDER 2020)
Series
Advances in Economics, Business and Management Research
Publication Date
18 March 2021
ISBN
978-94-6239-353-0
ISSN
2352-5428
DOI
10.2991/aebmr.k.210318.013How to use a DOI?
Copyright
© 2021, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

risenwbib
TY  - CONF
AU  - Olga Kovaleva
PY  - 2021
DA  - 2021/03/18
TI  - Digitalization of the Housing and Communal Complex (HCS) in Russia as a Measure of Consumer Protection Utilities
BT  - Proceedings of the 1st International Scientific Conference "Legal Regulation of the Digital Economy and Digital Relations: Problems and Prospects of Development" (LARDER 2020)
PB  - Atlantis Press
SP  - 79
EP  - 89
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.210318.013
DO  - 10.2991/aebmr.k.210318.013
ID  - Kovaleva2021
ER  -