PEST-Analysis of Factors of Medical Workers’ Professional Burnout
- DOI
- 10.2991/assehr.k.210322.078How to use a DOI?
- Keywords
- External environment, PEST-analysis, Professional burnout, Healthcare, Medical organization
- Abstract
Objective: Testing the PEST-analysis for assessing of influence of environmental factors on the emotional state of the medical personnel of the Volgograd Region State Budgetary Healthcare Institution “Central District Hospital of the Dubovsky Municipal District” in the context of professional burnout. Results: Determination of the level of professional burnout showed that the hospital’s health workers are subject to emotional burnout, which is associated with a busy schedule and high responsibility. The formation of professional burnout (exhaustion) is 20% of the respondents, while 17% have already formed it. The staff’s opinion regarding the influence of environmental factors on the emotional state of health workers coincided with experts’ opinion, economic and socio-cultural factors were highlighted by them as priorities. The most significant contribution was decreasing the population’s real disposable income with an increase in tariffs for paid medical services (81.7%). Among the internal environment factors, the most significant influence on the psycho-emotional state of medical workers, according to the respondents, is exerted by relationships with colleagues within the team (51.7%) and material incentives (70.0%). Conclusion: PEST-analysis allows to supplement the overall picture of assessing medical workers’ professional burnout to develop programs to prevent this phenomenon.
- Copyright
- © 2021, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Vsevolod Adzhienko AU - Svetlana Soboleva AU - Dmitry Shuliko AU - Valeriya Orobinskaya PY - 2021 DA - 2021/03/30 TI - PEST-Analysis of Factors of Medical Workers’ Professional Burnout BT - Proceedings of the VIII International Scientific and Practical Conference 'Current problems of social and labour relations' (ISPC-CPSLR 2020) PB - Atlantis Press SP - 23 EP - 28 SN - 2352-5398 UR - https://doi.org/10.2991/assehr.k.210322.078 DO - 10.2991/assehr.k.210322.078 ID - Adzhienko2021 ER -