Communicative Silence in Apology Situation
- DOI
- 10.2991/ismge-19.2019.129How to use a DOI?
- Keywords
- silence, apology situation, conflict, nonverbal, communicative.
- Abstract
The article considers silence as a nonverbal component of apology situation. The general model of this situation is described and the goals pursued by the participants of the situation are identified. The basic features of the communicative situation of apology as a conflict one are showed. The main functions of communicatively significant silence in apology situation are discussed. As the study indicated, silence performs the communicative (the expression of the addresser or addressee's intentions) and the emotive (the reflection of the psycho-emotional states of communicants) functions in the situation. The silence used by the addressee of apology refers to the courtly strategy of behaviour in conflict situations that is chosen unconsciously and reflects the characteristics of his or her personality. The silence of partners in apology situation is a unit of communication and, depending on the goals and relationships of the interlocutors, can have both cooperative and conflict orientation. In particular, communicatively significant silence in the situation may express both acceptance and nonacceptance of apology. The combination of communicatively significant silence and other nonverbal means of communication may express the addresser’s communicative intention (the intention of apology) in the situation directly.
- Copyright
- © 2019, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Yuliya Tufanova AU - Tatyana Maklakova AU - Mariya Chupanovskaya PY - 2019/07 DA - 2019/07 TI - Communicative Silence in Apology Situation BT - Proceedings of the 1st International Scientific Practical Conference "The Individual and Society in the Modern Geopolitical Environment" (ISMGE 2019) PB - Atlantis Press SP - 683 EP - 688 SN - 2352-5398 UR - https://doi.org/10.2991/ismge-19.2019.129 DO - 10.2991/ismge-19.2019.129 ID - Tufanova2019/07 ER -