Education and Consumerism: A Psychological View on the Problems of Higher Education in Russia

DOI

10.2991/aebmr.k.200312.037How to use a DOI?

Abstract

In this article, Russian higher education is considered in the context of the analysis of an ‘educational service’. The authors critically analyze the negative assessment of consumerism in education that has been made in the national scientific literature. Consumerism in relation to higher education, from the point of view of the authors, is an achievement of its compliance with the exacting demands of educational service consumers and development of an active client position of the student. The authors substantiate their opinion that the devaluation of the ‘service’ concept in the field of education means an implicit denial of consumers’ rights to actively satisfy educational needs based on their goals, intentions, desires and choice. In the course of the monitoring survey using questionnaires and statistical processing of the results, the following was determined: emergent personal characteristics, the specificity of the satisfaction of FESTU graduates (Khabarovsk) with the components of educational process and education qualification received based on the system characteristics of higher education in Russia. In the course of the analysis of the survey results, the authors are specifying the ways to solve systemic problems of higher education in Russia related to the development of a subjective position among students as consumers of educational services.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - I Y Makhova
AU  - M Y Makhova
AU  - V A Shmakova
AU  - Yu V Kuzmina
PY  - 2020
DA  - 2020/03/17
TI  - Education and Consumerism: A Psychological View on the Problems of Higher Education in Russia
BT  - Proceedings of the International Scientific Conference "Far East Con" (ISCFEC 2020)
PB  - Atlantis Press
SP  - 256
EP  - 265
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.200312.037
DO  - 10.2991/aebmr.k.200312.037
ID  - Makhova2020
ER  -