Improvement of the Quality of Higher Polytechnic Education on the Basis of a Customer-Oriented Approach

DOI

10.2991/iscfec-18.2019.19How to use a DOI?

Keywords

polytechnic education, customer-oriented approach, quality, philosophy, staff, academic staff, motivation.

Abstract

The object of the article is higher polytechnic education; the subject of the article is the improvement of higher polytechnic education quality based on a customer-oriented approach. The relevance of the article driven by the need to improve the quality of higher polytechnic education being one of the key factors of competitiveness and sustainable development of national economy’s high-tech sector. The goal of the article is to improve polytechnic education quality based on the customer-oriented approach. In order to achieve this goal methodical provisions of the customer-oriented approach in polytechnic education are formulated; influence of client orientation on criteria of higher polytechnic education quality is investigated; stages and tools of realization of customer-oriented approach in higher polytechnic education are described, algorithm of implementation of customer-oriented approach in the higher polytechnic education is presented, practical importance of the application of this approach is substantiated.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Download article (PDF)

TY  - CONF
AU  - V.V. Glushchenko
AU  - I.I. Glushchenko
PY  - 2019/01
DA  - 2019/01
TI  - Improvement of the Quality of Higher Polytechnic Education on the Basis of a Customer-Oriented Approach
BT  - Proceedings of the International Scientific Conference "Far East Con" (ISCFEC 2018)
PB  - Atlantis Press
SP  - 83
EP  - 86
SN  - 2352-5428
UR  - https://doi.org/10.2991/iscfec-18.2019.19
DO  - 10.2991/iscfec-18.2019.19
ID  - Glushchenko2019/01
ER  -