Development of digital banking services in Russia today

DOI

10.2991/iscde-19.2019.71How to use a DOI?

Keywords

banking service, banking accommodation, Internet banking, two-factor authentication, digital economy, digitalization, factory of the future, smart bank, customization

Abstract

The article discusses the features of banking service, defines the difference between banking accommodation and banking service. Its components are analyzed, as well as the importance of each of them for the consumer. The concepts of "digitalization" of the economy, "factory of the future" and its types, "customization" are defined. The types of Internet banking services are considered. Their key role in the system of cashless payments has been revealed. The advantages of Internet banking are structured for both the bank and the client. The authors conducted a comparative analysis of the Internet banking services of the most advanced banks. Also, the issues of improving the security systems, implementation of security rules for customers when using bank services are highlighted. A tendency towards personalization of banking services is noted. In conclusion, the authors identified problems in the field of Internet banking, the main one of which is ensuring information security.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - O.V. Kotova
AU  - N.Yu. Novikova
AU  - A.S. Frolova
PY  - 2019/12
DA  - 2019/12
TI  - Development of digital banking services in Russia today
BT  - Proceedings of the International Scientific and Practical Conference on Digital Economy (ISCDE 2019)
PB  - Atlantis Press
SP  - 90
EP  - 94
SN  - 2352-5428
UR  - https://doi.org/10.2991/iscde-19.2019.71
DO  - 10.2991/iscde-19.2019.71
ID  - Kotova2019/12
ER  -