COVID-19 Pandemic as a Trigger for Quality Tourism in Yogyakarta, Indonesia (Case Study in Moana Bike Tour Nanggulan)

DOI

10.2991/978-2-494069-73-2_15How to use a DOI?

Keywords

Quality tourism; COVID-19 Pandemic; Sustainable Tourism

Abstract

Tourism is a backbone for Yogyakarta’s economy. However, the COVID-19 pandemic has a negative impact on the tourism industry due to mobility restriction as a precautionary measure to prevent the spread of COVID-19. On the other hand, the COVID-19 pandemic encourages the presence of quality tourism that meets COVID-19 health protocol standards. Besides, a study shows that there is a shift in the trend of tourists who want experience-based tourism activities in small groups due to COVID-19 pandemic. The aim of this research is identifying and analyzing quality tourism indicators using sustainable tourism approaches performed by Moana Bike Tour. Combined research approaches are chosen because of different data collection methods and analysis, with quantitative approach is through questionnaire to the Moana’s customers and qualitative approach is through in-depth interview and field observation. Results of this research are quantitative indicators are used to measure the satisfaction of Moana’s customers, while qualitative indicators are used to see sustainable tourism aspects in Moana Bike Tour packages. Almost all quantitative indicators show that Moana Bike Tour’s services could fulfill the satisfaction of its customers. On the other hand, qualitative indicators are showing the efforts made by Moana Bike Tour to achieve the sustainable tourism aspects. It is found that quality tourism could be achieved with sustainable tourism approaches.

Copyright

© 2022 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Ahmad Fatah Haidar Rahmat
PY  - 2022
DA  - 2022/12/26
TI  - COVID-19 Pandemic as a Trigger for Quality Tourism in Yogyakarta, Indonesia (Case Study in Moana Bike Tour Nanggulan)
BT  - Proceedings of the International Academic Conference on Tourism (INTACT) "Post Pandemic Tourism: Trends and Future Directions" (INTACT 2022)
PB  - Atlantis Press
SP  - 202
EP  - 213
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-73-2_15
DO  - 10.2991/978-2-494069-73-2_15
ID  - HaidarRahmat2022
ER  -