Proceedings of the 19th International Symposium on Management (INSYMA 2022)

The Determinant Factors of Tourism Destination Competitiveness and Destination Management: A Case Study from Malang City

Authors
Andini Risfandini1, *, Armanu Thoyib1, Noermijati Noermijati1, Mugiono Mugiono1
1Universitas Brawijaya, Malang, Indonesia
*Corresponding author. Email: risfandini@gmail.com
Corresponding Author
Andini Risfandini
Available Online 5 December 2022.
DOI
10.2991/978-94-6463-008-4_110How to use a DOI?
Keywords
tourism destination competitiveness; destination management; determinant factors
Abstract

This research aims to identify the determinant factors of tourism destination competitiveness and the determinant factors of destination management. This research applies interpretivism as the research paradigm with a single case study qualitative research. Data were collected through semi-structured in-depth interviews. The researchers transcribed the interview results and a thematic analysis was conducted to find the emerging themes in the transcript verbatim. The determinant factors of tourism destination competitiveness consist of tourist attraction, unique characteristics of tourism destinations, good accessibility, amenities (hotel and restaurant), safety, cleanliness, and friendliness of the locals. Destination management consists of organization, strength mapping, strategy to improve tourism destination competitiveness, synergy, addressing the problems that can decrease competitiveness, and tourism management during crises. Concerning the Covid-19 pandemic, the research findings include tourism management during crises as part of destination management. Crisis management is deemed important during the Covid-19 pandemic, especially for the tourism sector, which the pandemic has hit the hardest. The major proposition of this research is that the determinant factors of tourism destination competitiveness managed through organized and thorough destination management could improve tourism destination competitiveness.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 19th International Symposium on Management (INSYMA 2022)
Series
Advances in Economics, Business and Management Research
Publication Date
5 December 2022
ISBN
978-94-6463-008-4
ISSN
2352-5428
DOI
10.2991/978-94-6463-008-4_110How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Andini Risfandini
AU  - Armanu Thoyib
AU  - Noermijati Noermijati
AU  - Mugiono Mugiono
PY  - 2022
DA  - 2022/12/05
TI  - The Determinant Factors of Tourism Destination Competitiveness and Destination Management: A Case Study from Malang City
BT  - Proceedings of the 19th International Symposium on Management (INSYMA 2022)
PB  - Atlantis Press
SP  - 879
EP  - 886
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-008-4_110
DO  - 10.2991/978-94-6463-008-4_110
ID  - Risfandini2022
ER  -