The Determinant Factors of Tourism Destination Competitiveness and Destination Management: A Case Study from Malang City

DOI

10.2991/978-94-6463-008-4_110How to use a DOI?

Keywords

tourism destination competitiveness; destination management; determinant factors

Abstract

This research aims to identify the determinant factors of tourism destination competitiveness and the determinant factors of destination management. This research applies interpretivism as the research paradigm with a single case study qualitative research. Data were collected through semi-structured in-depth interviews. The researchers transcribed the interview results and a thematic analysis was conducted to find the emerging themes in the transcript verbatim. The determinant factors of tourism destination competitiveness consist of tourist attraction, unique characteristics of tourism destinations, good accessibility, amenities (hotel and restaurant), safety, cleanliness, and friendliness of the locals. Destination management consists of organization, strength mapping, strategy to improve tourism destination competitiveness, synergy, addressing the problems that can decrease competitiveness, and tourism management during crises. Concerning the Covid-19 pandemic, the research findings include tourism management during crises as part of destination management. Crisis management is deemed important during the Covid-19 pandemic, especially for the tourism sector, which the pandemic has hit the hardest. The major proposition of this research is that the determinant factors of tourism destination competitiveness managed through organized and thorough destination management could improve tourism destination competitiveness.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Andini Risfandini
AU  - Armanu Thoyib
AU  - Noermijati Noermijati
AU  - Mugiono Mugiono
PY  - 2022
DA  - 2022/12/05
TI  - The Determinant Factors of Tourism Destination Competitiveness and Destination Management: A Case Study from Malang City
BT  - Proceedings of the 19th International Symposium on Management (INSYMA 2022)
PB  - Atlantis Press
SP  - 879
EP  - 886
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-008-4_110
DO  - 10.2991/978-94-6463-008-4_110
ID  - Risfandini2022
ER  -