Cooperative Management Through Standard Operational Management and Standard Operating Procedures to Improve the Performance

DOI

10.2991/aebmr.k.200127.037How to use a DOI?

Keywords

Cooperative, SOM, SOP, Performance, Savings, Loans

Abstract

The purpose of this study is to determine the management of cooperative through SOM and SOP in improving performance. The research method used a qualitative approach, with data collection based on primary data through interviews and secondary data in the form of organizational structure, financial reports, and forms related to SOM and SOP. The object of research was the Sarinah Cooperative. The scope of Cooperative Standard Operational Management (SOM) covers (1) Cooperative Institutional SOM, (2) Cooperative Business SOM, and (3) Cooperative Financial SOM. The SOP aims to provide guidelines for cooperative managers in carrying out operational activities for savings and loan businesses in a professional, transparent, and accountable manner both for internal and external parties of the cooperative. Sarinah Cooperative has implemented SOM and SOP in its operations. The cooperative’s performance report is reported at the Annual Member Meeting, as a form of accountability.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - E. Wuryani
AU  - H. Harti
PY  - 2020
DA  - 2020/01/31
TI  - Cooperative Management Through Standard Operational Management and Standard Operating Procedures to Improve the Performance
BT  - Proceedings of the 17 th International Symposium on Management (INSYMA 2020)
PB  - Atlantis Press
SP  - 183
EP  - 186
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.200127.037
DO  - 10.2991/aebmr.k.200127.037
ID  - Wuryani2020
ER  -