Proceedings of the 4th International Conference on Informatics, Technology and Engineering 2023 (InCITE 2023)

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Reducing Procurement Waiting Time through Lean Six Sigma

Authors
Bagoes Iman Prakoso1, *, Moses Laksono Singgih2
1Interdisciplinary School of Management and Technology, Institut Teknologi Sepuluh Nopember, Surabaya, 60264, Indonesia
2Interdisciplinary School of Management and Technology, Institut Teknologi Sepuluh Nopember, Surabaya, 60264, Indonesia
*Corresponding author.
Corresponding Author
Bagoes Iman Prakoso
Available Online 19 November 2023.
DOI
10.2991/978-94-6463-288-0_18How to use a DOI?
Keywords
Procurement Process; Lean Six Sigma; DMAIC; Quality Function Deployment; Analytical Hierarchy Process
Abstract

A Mass Transportation Manufacturer (MTM) is a pseudonym for the company’s name as the subject in this study, faces significant challenges in its procurement process, particularly in acquiring components from foreign suppliers, which often results in prolonged delays. This delay in procurement has a direct impact on product delivery timelines, affecting overall customer satisfaction. To address these issues and optimize MTM’s procurement process, this study aims to adopt the DMAIC framework. Primary focus will involve using the Lean Six Sigma method to analyze the procurement process and identify critical areas of wastage. Root cause analysis will be conducted using the 5 Why’s method, while the Failure Mode and Effect Analysis will help prioritize high-risk wastage areas for improvement. This study will further employ Quality Function Deployment to align optimal solutions to customer expectations and technical requirements. To determine the best combination of solutions, the Analytical Hierarchy Process will be used. In conclusion, the study’s comprehensive approach seeks to enhance the effectiveness and efficiency of MTM’s procurement process and reduce delays in product delivery. For future research, incorporating additional information and data on the financial and legal aspects of the recommended solutions could further enrich the study’s findings.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 4th International Conference on Informatics, Technology and Engineering 2023 (InCITE 2023)
Series
Atlantis Highlights in Engineering
Publication Date
19 November 2023
ISBN
978-94-6463-288-0
ISSN
2589-4943
DOI
10.2991/978-94-6463-288-0_18How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Bagoes Iman Prakoso
AU  - Moses Laksono Singgih
PY  - 2023
DA  - 2023/11/19
TI  - Reducing Procurement Waiting Time through Lean Six Sigma
BT  - Proceedings of the 4th International Conference on Informatics, Technology and Engineering 2023 (InCITE 2023)
PB  - Atlantis Press
SP  - 196
EP  - 206
SN  - 2589-4943
UR  - https://doi.org/10.2991/978-94-6463-288-0_18
DO  - 10.2991/978-94-6463-288-0_18
ID  - Prakoso2023
ER  -