The Website Analysis of Nutrition Study Programme

DOI

10.2991/978-2-38476-008-4_107How to use a DOI?

Keywords

Website; Nutrition Unesa; Webqual; Service; Satisfaction

Abstract

The aim of website in university are to provide information about profiles, academic programs, facilities and facilities, activities and achievements. The website is the first media interaction and engage interaction to prospective students and public users. To find out how far the Nutrition Program website can be accepted by users, it is necessary to conduct an assessment and a way to improve the quality of service to students. The aims of this study were (1) to determine the quality of information on the nutrition study program website (2) To determine the quality of user service interaction (3) To determine the usability of the nutrition study program website. This research is a quantitative descriptive study with 100 respondents from the Unesa Nutrition Undergraduate Study Program as many as 100 people. The measurement of website service quality is taken using the Webqual instrument. Data collection was carried out in June 2022, using google form. The average score for the Website Information quality dimension of the Unesa Nutrition Undergraduate Study Program is 3.576 (respondents are very satisfied). On the service interaction quality dimension of the website, the average score was 3.349 (satisfied) and for the website usability dimension, the average score was 3.533 (very satisfied). Overall, the respondents were very satisfied with the website with an average score of 3.555. Some suggestions for improvements to the website include adding information about student achievements, scholarship information, information on internships and job vacancies, templates for correspondence/administration, history, video profiles, and curriculum information.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Satwika Arya Pratama
AU  - Amalia Ruhana
AU  - Rita Ismawati
PY  - 2023
DA  - 2023/03/19
TI  - The Website Analysis of Nutrition Study Programme
BT  - Proceedings of the International Joint Conference on Arts and Humanities 2022 (IJCAH 2022)
PB  - Atlantis Press
SP  - 1011
EP  - 1018
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-008-4_107
DO  - 10.2991/978-2-38476-008-4_107
ID  - Pratama2023
ER  -