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Statistical Analysis on the Quality of China’s Key Services in 2014
Authors
Huali Cai, Yawei Jiang, Heliang Song
Corresponding Author
Huali Cai
Available Online January 2016.
- DOI
- 10.2991/ifmeita-16.2016.1How to use a DOI?
- Keywords
- Key services, quality situation, customer satisfaction
- Abstract
With the rapid growth of China’s service industries, the supporting role of quality has become increasingly prominent. With a view to mastering the quality situation of service industries in a dynamic way and promoting high-quality efficient and sustainable development, the author makes a statistical analysis on the quality of China’s key services in 2014 in terms of customer satisfaction, brand growth and other dimensions.
- Copyright
- © 2016, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
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Cite this article
TY - CONF AU - Huali Cai AU - Yawei Jiang AU - Heliang Song PY - 2016/01 DA - 2016/01 TI - Statistical Analysis on the Quality of China’s Key Services in 2014 BT - Proceedings of the 2016 International Forum on Management, Education and Information Technology Application PB - Atlantis Press SP - 1 EP - 5 SN - 2352-5398 UR - https://doi.org/10.2991/ifmeita-16.2016.1 DO - 10.2991/ifmeita-16.2016.1 ID - Cai2016/01 ER -