A Study on the Satisfaction of Residents in Wuhan with Community Health Service and Its Influence Factors

DOI

10.2991/ieesasm-16.2016.93How to use a DOI?

Keywords

Community health service, Satisfaction, Influence factor.

Abstract

Objective: to analyze the influence factors of the satisfaction of residents in Wuhan with community health service. Method: a random questionnaire survey was taken among community residents in Wuhan to understand the basic personal information of residents, the treatment situation of residents in the community health service institutions, and the satisfaction evaluation of residents on community health service. Results: the overall satisfaction of residents with community health service was 87%. The single-factor analysis indicated that various factors including medical safety, medical technical level, service attitude, medicine price, type of health service items, economy, and timeliness of information influenced the resident satisfaction. The logistic regression analysis indicated that technical level and service attitude of community health service institutions were the main influence factors of resident satisfaction (P<0.05).

Copyright

© 2016, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Xiaosheng Lei
PY  - 2016/09
DA  - 2016/09
TI  - A Study on the Satisfaction of Residents in Wuhan with Community Health Service and Its Influence Factors
BT  - Proceedings of the 2016 4th International Education, Economics, Social Science, Arts, Sports and Management Engineering Conference (IEESASM 2016)
PB  - Atlantis Press
SP  - 441
EP  - 445
SN  - 2352-5428
UR  - https://doi.org/10.2991/ieesasm-16.2016.93
DO  - 10.2991/ieesasm-16.2016.93
ID  - Lei2016/09
ER  -