Post-Smart Tourism Destination: Have We Been Wise Enough?

DOI

10.2991/978-2-38476-132-6_7How to use a DOI?

Keywords

tourism development; post-smart tourism; wise tourism; sense of place; locality

Abstract

As there are massive initiatives on smart cities all over the world, smart tourism as part of urban and rural development emerges as destination’s panacea to gain competitiveness. Smart tourism is widely understood as the utilization of digital technology to co create experience with all stakeholders in digital platform. There is a tendency that it overlooked the distinctive aspects of tourism experience as the source of competitive advantage and has created a mass technology-based customization that minimize focus on destination’s unique resources and sense of place. This paper intends to revisit smart tourism concept and explore post-smart tourism development as a wiser, more humanistic and emphasis on the sense of place consideration in the tourism development. It is a conceptual paper exploring several case studies on smart tourism development in Indonesia. The results show that smart tourism is the ability of tourism entities to create unique experience, educate the market with its distinction and the appropriate way to consume it according to the destination values, while at the same time being customized and accessible so that the destination can stand out in their own characteristics. The implication of the research is that destination should define and determine its unique smart concept wisely and inclusively, make it accessible to achieve a more sustainable competitive advantage.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Diaz Pranita
PY  - 2023
DA  - 2023/10/31
TI  - Post-Smart Tourism Destination: Have We Been Wise Enough?
BT  - Proceedings of the 6th International Conference on Vocational Education Applied Science and Technology (ICVEAST 2023)
PB  - Atlantis Press
SP  - 72
EP  - 89
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-132-6_7
DO  - 10.2991/978-2-38476-132-6_7
ID  - Pranita2023
ER  -