Building a Strong Customer-brand Relationship From CBBE
Authors
Liang Qiao, Hui Wang
Corresponding Author
Liang Qiao
Available Online September 2017.
- DOI
- 10.2991/ictim-17.2017.38How to use a DOI?
- Keywords
- Brand, brand equity, CBBE, brand community
- Abstract
As business competition gets more and fiercer, corporate competition accordingly escalates from parts to the whole. On top of it comes the brand competition, and plays a crucial role in the process. This article cited Olin's description and gives a detailed discussion on the elements of Keller's (1993) Customer-Based Brand Equity (CBBE) pyramid model. In addition, we give a thorough analysis based on a number of applications of the above model. Finally, a detailed analysis is included in the end of essential elements of the model; and the brand community is referred to build and measure the customer-brand relationship.
- Copyright
- © 2017, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Liang Qiao AU - Hui Wang PY - 2017/09 DA - 2017/09 TI - Building a Strong Customer-brand Relationship From CBBE BT - Proceedings of the International Conference on Transformations and Innovations in Management (ICTIM 2017) PB - Atlantis Press SP - 501 EP - 507 SN - 2352-5428 UR - https://doi.org/10.2991/ictim-17.2017.38 DO - 10.2991/ictim-17.2017.38 ID - Qiao2017/09 ER -