Corporate Social Responsibility in the Digital Age

A Call for Transparency Requirements for Social Media Companies

DOI

10.2991/aebmr.k.220405.326How to use a DOI?

Keywords

Corporate Social Responsibility; social media; Transparency; Regulations

Abstract

Corporate Social Responsibility is the idea that businesses should operate in ways that enhance the society and the environment around them, instead of solely maximizing profits. While CSR has become an increasingly prominent part of many corporate agendas, social media companies are operating explicitly at the cost of society. This is because Section 230 of the Communications Decency Act provides a legal shield for social media companies, while a lack of transparency regulations provides disincentives for social media companies to act responsibly. In response to the global concern, this paper recommends a shift to transparency requirements as the focus in the regulation framework for current social media companies including disclosure of content moderation program operations, increasing and enhancing operation reports and improvement in access to platform data for outside.

Copyright

© 2022 The Authors. Published by Atlantis Press International B.V.

Open Access

This is an open access article distributed under the CC BY-NC 4.0 license.

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TY  - CONF
AU  - Zeying Xing
PY  - 2022
DA  - 2022/04/29
TI  - Corporate Social Responsibility in the Digital Age
BT  - Proceedings of the 2022 7th International Conference on Social Sciences and Economic Development (ICSSED 2022)
PB  - Atlantis Press
SP  - 1953
EP  - 1958
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.220405.326
DO  - 10.2991/aebmr.k.220405.326
ID  - Xing2022
ER  -