Implementation of Electronic Government Through the People’s Service System in Sidoarjo (SIPRAJA) in Tambakrejo Village, Waru District, Sidoarjo Regency
- DOI
- 10.2991/assehr.k.211130.016How to use a DOI?
- Keywords
- Public Service; Electronic Government; Sipraja
- Abstract
The Regency Government (Pemkab) of Sidoarjo creates and develops a digital public service innovation, namely the Sidoarjo People’s Service System (Sipraja) based on android applications and websites. This Sipraja is a concrete manifestation of the Sidoarjo Regency Government (Pemkab) in optimizing the equitable use of technology in the implementation of public services that provides 16 types of licensing services and administrative needs needed by the community, at the village/kelurahan, sub-district and district levels without having to queue. Tambakrejo Village is a village that has succeeded in implementing Sipraja in Sidoarjo Regency. The purpose of this study was to describe Sipraja in Tambakrejo Village, Waru District, Sidoarjo Regency. This type of research is descriptive research with a qualitative approach. To analyze this research, Surya and Amalia (2017) used four (4) critical success factors for implementing Electronic Government in Indonesia, which include Organization, Processes, Human and Technology. The results 2 showed that the implementation of Sipraja in Tambakrejo Village had been going well.
- Copyright
- © 2021 The Authors. Published by Atlantis Press SARL.
- Open Access
- This is an open access article under the CC BY-NC license.
Cite this article
TY - CONF AU - Eva Hany Fanida AU - Tjitjik Rahaju AU - Fitrotun Niswah AU - Suci Megawati AU - Aprilia Devi Rekasari PY - 2021 DA - 2021/12/03 TI - Implementation of Electronic Government Through the People’s Service System in Sidoarjo (SIPRAJA) in Tambakrejo Village, Waru District, Sidoarjo Regency BT - Proceedings of the International Joined Conference on Social Science (ICSS 2021) PB - Atlantis Press SP - 82 EP - 90 SN - 2352-5398 UR - https://doi.org/10.2991/assehr.k.211130.016 DO - 10.2991/assehr.k.211130.016 ID - Fanida2021 ER -