Proceedings of the International Joined Conference on Social Science (ICSS 2021)

Implementation of Electronic Government Through the People’s Service System in Sidoarjo (SIPRAJA) in Tambakrejo Village, Waru District, Sidoarjo Regency

Authors
Eva Hany Fanida1, *, Tjitjik Rahaju2, Fitrotun Niswah3, Suci Megawati4, Aprilia Devi Rekasari5
12345Faculty of Social Sciences and Law Universitas Negeri Surabaya, Surabaya, Indonesia
*Corresponding author. Email: evafanida@unesa.ac.id
Corresponding Author
Eva Hany Fanida
Available Online 3 December 2021.
DOI
10.2991/assehr.k.211130.016How to use a DOI?
Keywords
Public Service; Electronic Government; Sipraja
Abstract

The Regency Government (Pemkab) of Sidoarjo creates and develops a digital public service innovation, namely the Sidoarjo People’s Service System (Sipraja) based on android applications and websites. This Sipraja is a concrete manifestation of the Sidoarjo Regency Government (Pemkab) in optimizing the equitable use of technology in the implementation of public services that provides 16 types of licensing services and administrative needs needed by the community, at the village/kelurahan, sub-district and district levels without having to queue. Tambakrejo Village is a village that has succeeded in implementing Sipraja in Sidoarjo Regency. The purpose of this study was to describe Sipraja in Tambakrejo Village, Waru District, Sidoarjo Regency. This type of research is descriptive research with a qualitative approach. To analyze this research, Surya and Amalia (2017) used four (4) critical success factors for implementing Electronic Government in Indonesia, which include Organization, Processes, Human and Technology. The results 2 showed that the implementation of Sipraja in Tambakrejo Village had been going well.

Copyright
© 2021 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article under the CC BY-NC license.

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Volume Title
Proceedings of the International Joined Conference on Social Science (ICSS 2021)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
3 December 2021
ISBN
978-94-6239-474-2
ISSN
2352-5398
DOI
10.2991/assehr.k.211130.016How to use a DOI?
Copyright
© 2021 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - Eva Hany Fanida
AU  - Tjitjik Rahaju
AU  - Fitrotun Niswah
AU  - Suci Megawati
AU  - Aprilia Devi Rekasari
PY  - 2021
DA  - 2021/12/03
TI  - Implementation of Electronic Government Through the People’s Service System in Sidoarjo (SIPRAJA) in Tambakrejo Village, Waru District, Sidoarjo Regency
BT  - Proceedings of the International Joined Conference on Social Science (ICSS 2021)
PB  - Atlantis Press
SP  - 82
EP  - 90
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.211130.016
DO  - 10.2991/assehr.k.211130.016
ID  - Fanida2021
ER  -