Research on the Influence Mechanism of Public Service Provision on Civil Society Attitudes

DOI

10.2991/978-2-38476-305-4_18How to use a DOI?

Keywords

public services; satisfaction; sense of social equity; CGSS

Abstract

Along with the rapid economic development, the types and quality of public services provided by the government have been gradually improved. Improving the level of public services is not only a realistic demand of citizens but also a key concern of the government. Therefore, it is necessary to study the situation of public services and public service satisfaction. This paper uses CGSS data to identify the impact of public service provision on citizens’ social attitudes through factor analysis, multiple linear regression, and other methods. It also finds that public service provision can positively contribute to citizens’ well-being and social equity. These findings have some implications for the government in improving public services.

Copyright

© 2024 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Anqi Liu
PY  - 2024
DA  - 2024/11/18
TI  - Research on the Influence Mechanism of Public Service Provision on Civil Society Attitudes
BT  - Proceedings of the 2024 4th International Conference on Public Relations and Social Sciences (ICPRSS 2024)
PB  - Atlantis Press
SP  - 141
EP  - 150
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-305-4_18
DO  - 10.2991/978-2-38476-305-4_18
ID  - Liu2024
ER  -