Innovation of Social Aid Grant Service "Sabilulungan" in Bandung, Indonesia

DOI

10.2991/icpm-16.2016.85How to use a DOI?

Keywords

Innovation Services, Grant, Social aid

Abstract

Innovation of public service is a necessity in this contemporary era, due to the complexity of public interest and current development requires creativity and innovation in services. This study aimed to examine the profiles, implementation services and challenges in innovation of social aid service "Sabilulungan" grant in Bandung. This descriptive qualitative study was conducted in a way of searching data in the form of observation, documentation and interview. The results shows that the social aid service of Sabilulungan grant is a kind of radical innovation and its implementation has provided benefits and transparency of services. There are several challenges in the implementation of the social aid service of Sabilulungan grant and this research recommends the need of accuracy in terms of completeness grantee, the data base addition in terms of the receiver's certification of registration, the determination of responsible person of the Sabilulungan social aid grant, the development and refinement of Sabilulungan application.

Copyright

© 2016, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Hardi Warsono
AU  - Sri Indarti
AU  - Ransta L. Lekatompessy
PY  - 2016/07
DA  - 2016/07
TI  - Innovation of Social Aid Grant Service "Sabilulungan" in Bandung, Indonesia
BT  - Proceedings of the 2016 International Conference on Public Management (ICPM 2016)
PB  - Atlantis Press
SP  - 305
EP  - 307
SN  - 2352-5428
UR  - https://doi.org/10.2991/icpm-16.2016.85
DO  - 10.2991/icpm-16.2016.85
ID  - Warsono2016/07
ER  -