The Internet Public Opinion in Crisis Management: Analysis from the Perspective of Chinese Government

DOI

10.2991/icpm.2012.60How to use a DOI?

Keywords

Internet, Internet Public Opinion (IPO), Crisis, Crisis Management, Chinese Government.

Abstract

This assay puts forward the concept of internet public opinion(IPO) in crisis management and its characteristics by the research methods of public management and data analysis. The paper argues that the IPO in crisis management in China increased the social instability, weaken the credibility of the government, influenced the governmental decision-making and reduced the social identity of the mainstream values. The paper draws a conclusion on the basis of the above analysis that we must attach to the monitoring, early warning and guidance of IPO, and establish a IPO response mechanism in the context of the growing China's Internet society.

Copyright

© 2012, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Li Hongquan
PY  - 2012/08
DA  - 2012/08
TI  - The Internet Public Opinion in Crisis Management: Analysis from the Perspective of Chinese Government
BT  - Proceedings of the 2012 International Conference on Public Management (ICPM 2012)
PB  - Atlantis Press
SP  - 197
EP  - 203
SN  - 1951-6851
UR  - https://doi.org/10.2991/icpm.2012.60
DO  - 10.2991/icpm.2012.60
ID  - Hongquan2012/08
ER  -