Proceedings of the Interdisciplinary Conference of Psychology, Health, and Social Science (ICPHS 2021)

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Millennial’s Organizational Citizenship Behavior (OCB)

A Literature Review

Authors
Diah Sofiah1, *, Markus Hartono2, Frikson Sinambela3
1Department of Psychology, University of Surabaya, Indonesia
2Department of Industrial Engineering, University of Surabaya, Indonesia
3Department of Psychology, University of Surabaya, Indonesia
*Corresponding author. Email: s159119003@student.ubaya.ac.id
Corresponding Author
Diah Sofiah
Available Online 11 February 2022.
DOI
10.2991/assehr.k.220203.013How to use a DOI?
Keywords
Organizational Citizenship Behavior (OCB); the Millenial Generation
Abstract

Research on Organizational Citizenship Behavior (OCB) was carried out more than three decades ago. In 2025, the millennial generation will dominate the workforce, which has different characteristics from the previous generation. This literature review aims to map out research on OCB in the millennial generation in Indonesia, based on samples, objectives, determinant factors, and results of OCB in the millennial generation in Indonesia. This study uses the PRISMA method and uses data obtained from the Garuda portal, Google Scholar, and Science Direct restricted from 2015 and 2021. The results of this literature review are research maps on OCB in millennial subjects and are expected to provide a figure that can complement the existing OCB studies in the millennial generation. Based on the findings from the article, the OCB determinants found in the eight studies were external factors that the leader-member exchange, employee engagement, organizational culture, perceived organizational support, job satisfaction, work-life balance, transactional leadership, transformational leadership, clan culture, affective commitment and need of affiliation. The results showed that all of the determinants of OCB studies in the millennial generation had a positive and significant influence.

Copyright
© 2022 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article under the CC BY-NC license.

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Volume Title
Proceedings of the Interdisciplinary Conference of Psychology, Health, and Social Science (ICPHS 2021)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
11 February 2022
ISBN
978-94-6239-534-3
ISSN
2352-5398
DOI
10.2991/assehr.k.220203.013How to use a DOI?
Copyright
© 2022 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article under the CC BY-NC license.

Cite this article

risenwbib
TY  - CONF
AU  - Diah Sofiah
AU  - Markus Hartono
AU  - Frikson Sinambela
PY  - 2022
DA  - 2022/02/11
TI  - Millennial’s Organizational Citizenship Behavior (OCB)
BT  - Proceedings of the Interdisciplinary Conference of Psychology, Health, and Social Science (ICPHS 2021)
PB  - Atlantis Press
SP  - 76
EP  - 83
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.220203.013
DO  - 10.2991/assehr.k.220203.013
ID  - Sofiah2022
ER  -