The Consequences of Workplace Bullying Toward Employee Organizational Citizenship Behavior
- DOI
- 10.2991/icosop-16.2017.42How to use a DOI?
- Keywords
- Workplace bullying, work-related bullying, personal bullying, physical intimidation, organizational citizenship behavior
- Abstract
Pleasant or unpleasant experiences in the workplace appear to have an immense impact on organizational citizenship behavior. This study comes up with two research objectives. First is to find out the consequences of workplace bullying toward employee organizational citizenship behavior. Second is to find out the determinants of organizational citizenship behavior based on typical of workplace bullying such as work related bullying, personal bullying and physical intimidation. There were 150 public service employees involved in this study. The results showed that workplace bullying negatively impacted toward organizational citizenship behavior. Based on stepwise analysis, it showed that work related bullying; personal bullying and physical intimidation were contributed to decreasing of organizational citizenship behavior. Implication of this study are expected to provide an understanding of how workplace bullying impacted to employee organizational citizenship behavior and it could be the guidelines for the policy makers for implementation of better human resource policy.
- Copyright
- © 2017, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Mr Zulkarnain AU - Eka Danta Jaya Ginting AU - Ferry Novliadi AU - Agnes Oktavia Sebayang PY - 2016/11 DA - 2016/11 TI - The Consequences of Workplace Bullying Toward Employee Organizational Citizenship Behavior BT - Proceedings of the 1st International Conference on Social and Political Development (ICOSOP 2016) PB - Atlantis Press SP - 287 EP - 295 SN - 2352-5398 UR - https://doi.org/10.2991/icosop-16.2017.42 DO - 10.2991/icosop-16.2017.42 ID - Zulkarnain2016/11 ER -