Proceedings of the International Conference on Strategic Issues of Economics, Business and, Education (ICoSIEBE 2020)

Role of Member Participation, Service Quality and Business Environment on the Success of Sharia Loan and Financing Cooperative (KSPPS) Business

Authors
Siti Listyaningsih, Arlenia Syahila, Indri Murniawaty, Ubaedul Mustofa
Corresponding Author
Siti Listyaningsih
Available Online 22 February 2021.
DOI
10.2991/aebmr.k.210220.024How to use a DOI?
Keywords
Member Participation, Service Quality, Business Environment, KSPPS Business
Abstract

This research aims to determine the direct and indirect influence of member participation, service quality, and business environment on the success of the KSPPS business case study at Baitul Maal wat Tamwil Bina Ummat Sejahtera (BMT BUS) at Lasem. The population in this study was a member of KSPPS BMT BUS Lasem with a sample number of 100 people. Data collection methods use documentation and questionnaires. Data analysis techniques use descriptive statistical analysis, classic assumption, and multiple linear regression analysis. The results of this study show there is a simultaneous and partial positive and significant influence between member participation, service quality, and business environment to business success in KSPPS.

Copyright
© 2021, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the International Conference on Strategic Issues of Economics, Business and, Education (ICoSIEBE 2020)
Series
Advances in Economics, Business and Management Research
Publication Date
22 February 2021
ISBN
978-94-6239-339-4
ISSN
2352-5428
DOI
10.2991/aebmr.k.210220.024How to use a DOI?
Copyright
© 2021, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Siti Listyaningsih
AU  - Arlenia Syahila
AU  - Indri Murniawaty
AU  - Ubaedul Mustofa
PY  - 2021
DA  - 2021/02/22
TI  - Role of Member Participation, Service Quality and Business Environment on the Success of Sharia Loan and Financing Cooperative (KSPPS) Business
BT  - Proceedings of the International Conference on Strategic Issues of Economics, Business and, Education (ICoSIEBE 2020)
PB  - Atlantis Press
SP  - 133
EP  - 139
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.210220.024
DO  - 10.2991/aebmr.k.210220.024
ID  - Listyaningsih2021
ER  -