Government Communication Using Social Media During Covid-19 in The City of Madiun

DOI

10.2991/978-2-494069-77-0_34How to use a DOI?

Keywords

Covid-19; Social Media; Government Communication; Madiun; Qualitative

Abstract

The World Health Organization (WHO) has stated that Covid-19 is a global pandemic that continues to expand to various parts of the world, including in Madiun. The Government, through its digital communication channels, is the spearhead that the public hopes to be able to minimize the hoax information. This is where the role of e-government is required to be more than just moving government business processes that were once offline to online. Social media varies widely in the purpose of use and approach but has the same emphasis on functions that allow users to communicate, interact, edit content, and share content in a social environment. In this paper, the author uses a qualitative descriptive research method, which is a methodology that talks about several possibilities for solving actual problems by collecting data, compiling, analyzing, and interpreting. From this experience, the Madiun City Government learned to form a sense of public trust through social media. Various efforts were made by the Mayor and his staff so that the community believed that the City Government could handle the pandemic being hit by the community. The author can conclude that the development of social media in today’s era is not only a flexing event or a place synonymous with worldly pleasures. The use of social media is now overgrowing, not only used by private circles but has penetrated agencies, both government and private agencies.

Copyright

© 2022 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Mualima Nuralam
AU  - Ign. Agung Satyawan
AU  - Ismi Dwi Astuti
PY  - 2022
DA  - 2022/12/30
TI  - Government Communication Using Social Media During Covid-19 in The City of Madiun
BT  - Proceedings of the 7th International Conference on Social and Political Sciences (ICoSaPS 2022)
PB  - Atlantis Press
SP  - 244
EP  - 250
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-77-0_34
DO  - 10.2991/978-2-494069-77-0_34
ID  - Nuralam2022
ER  -