Implementation of Government Crisis Communication During The Covid-19

DOI

10.2991/assehr.k.201219.024How to use a DOI?

Keywords

Covid-19, crisis communication, crisis management, government, policy

Abstract

The spread of the covid-19 has become a major crisis for countries in the world and changed the government policies pattern to handling the crisis proactively. Crisis communication strategies by the government have to be important thing among policy makers and also community. The pattern of communication established between the central and regional governments in policy making and delivering the quality information to the public is a form of government’s preparedness and seriousness for handling the crisis. This article examines the implementation of the crisis communication aimed at handling the spread of covid-19 and preventing the hoax information from mass media that can make the communities chaos, applying a framework developed using indicators derived from the strategic planning and quality literature. Results show that there are clear indices of formal rules governing the practice of communication flow or information policy. The covid-19 handling acceleration task force established by the government, both at the central and regional levels, as the main reference to the government in conveying the information about the covid-19 to public, is one of efforts to minimize the misinformation developing within the community. Although the mechanism is being applied to handle the crisis, the practices are still far from being fully systematized. The analysis provides evidence that the government has full attention and professionalism to manage the crisis and to save the public from misinformation. The article describes that the government policies made with the right communication will be able to manage the crises effectively.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Rastri Kusumaningrum
AU  - Lina Aryani
PY  - 2020
DA  - 2020/12/21
TI  - Implementation of Government Crisis Communication During The Covid-19
BT  - Proceedings of the 6th International Conference on Social and Political Sciences (ICOSAPS 2020)
PB  - Atlantis Press
SP  - 162
EP  - 168
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.201219.024
DO  - 10.2991/assehr.k.201219.024
ID  - Kusumaningrum2020
ER  -