Effects of Non-Eco-friendly Influencers’ credibility on the purchase intentions of sustainable personal care products
- DOI
- 10.2991/978-94-6463-596-6_43How to use a DOI?
- Keywords
- Influencers; source credibility; herd behavior; sustainable products
- Abstract
Influencers are effective in specialized markets as informative and persuasive tools, although their reach in sustainability-related sectors is limited and questioned. Therefore, this study examines the influence of source credibility in electronic word-of-mouth affecting purchase intention through trust and herd behavior in the sustainable personal care products sector. A quantitative study was conducted with 493 respondents using convenience non-probabilistic sampling. Partial least squares structural equation modeling (PLS- SEM) was performed to test the hypotheses. The findings confirmed that expertise plays a significant role in electronic word-of-mouth and that electronic word-of-mouth has a strong impact on the herd behavior of consumers who are interested in sustainable products. This study expands our understanding of the effect of influencers on communication and consumer behavior in a market that has not been widely studied.
- Copyright
- © 2024 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Heather Lanchippa AU - Martha León AU - Lucía Munayco PY - 2024 DA - 2024/12/17 TI - Effects of Non-Eco-friendly Influencers’ credibility on the purchase intentions of sustainable personal care products BT - Proceedings of the International Conference on Communication and Applied Technologies 2024 (ICOMTA 2024) PB - Atlantis Press SP - 493 EP - 505 SN - 2667-128X UR - https://doi.org/10.2991/978-94-6463-596-6_43 DO - 10.2991/978-94-6463-596-6_43 ID - Lanchippa2024 ER -