Proceedings of the International Conference on Communication and Applied Technologies 2023 (ICOMTA 2023)

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Trust and Journalistic Performance: Towards a Typology of Media-Audience Relations Beyond Western Democracies

Authors
Grisel Salazar1, Rubén Arnoldo González2, *
1Universidad Iberoamericana Ciudad de México, Prolongación Paseo de Reforma 880, México City, 01219, México
2Benemérita Universidad Autónoma de Puebla, Complejo Cultural Universitario Ave. Cúmulo de Virgo S/N, Acceso 4, Puebla, 72810, México
*Corresponding author. Email: ruben.arnoldo@correo.buap.mx
Corresponding Author
Rubén Arnoldo González
Available Online 3 October 2023.
DOI
10.2991/978-94-6463-254-5_27How to use a DOI?
Keywords
Journalism; Anti-press Violence; Trust; Mexico
Abstract

There has been a recently renewed interest in exploring the relationship between journalists and citizens. However, most studies have only focused on public trust in the media (Kohring and Matthes 2007; Hanitszch et al. 2015), with few analyzing how journalists perceive their audiences and how it affects their performance. Understanding these perceptions is crucial for a virtuous convergence between the media and civil society, particularly in contexts of violence and instability where mutual support cannot be taken for granted. In this study, we present a conceptual-descriptive typology (Collier et al. 2012) that categorizes journalists’ perceptions of their audiences into three scenarios: full trust, partial trust, and mistrust. Our goal is to analyze how each scenario is related to journalistic performance. Based on 93 semi-structured interviews with journalists from 23 states in Mexico and an original database of local newspapers’ contents, we argue that scenarios where journalists have full or partial trust in their audiences are associated with more assertive journalistic content, while scenarios where journalists lack support from their audiences lead to self-censorship.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Communication and Applied Technologies 2023 (ICOMTA 2023)
Series
Atlantis Highlights in Social Sciences, Education and Humanities
Publication Date
3 October 2023
ISBN
978-94-6463-254-5
ISSN
2667-128X
DOI
10.2991/978-94-6463-254-5_27How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Grisel Salazar
AU  - Rubén Arnoldo González
PY  - 2023
DA  - 2023/10/03
TI  - Trust and Journalistic Performance: Towards a Typology of Media-Audience Relations Beyond Western Democracies
BT  - Proceedings of the International Conference on Communication and Applied Technologies 2023 (ICOMTA 2023)
PB  - Atlantis Press
SP  - 270
EP  - 281
SN  - 2667-128X
UR  - https://doi.org/10.2991/978-94-6463-254-5_27
DO  - 10.2991/978-94-6463-254-5_27
ID  - Salazar2023
ER  -