The Effects of Perceived Ease of Use, Perceived Usefulness, Attitude, and Trust on Fintech Adoption in MSMEs
- DOI
- 10.2991/978-94-6463-402-0_12How to use a DOI?
- Keywords
- P2P Lending Fintech; Technology Acceptance Model; MSMEs
- Abstract
The purpose of this study was to determine whether Micro, Small, and Medium-Sized Enterprises (MSMEs) in the financial technology (Fintech) sector would be interested in implementing peer-to-peer (P2P) financing. Perceived utility, perceived usability, attitudes, and trust were the criteria employed within the Technology Acceptance Model (TAM) framework, which is crucial for determining the effective integration of information technology.
Methodology – Primary data were collected using a questionnaire as the primary instrument. The collected data were then analyzed using Smart PLS software with the SEMPLS approach. The study comprised 64 respondents who completed and returned the questionnaires.
Finding – The results showed that attitude, trust, and user interest were all significantly impacted by perceived utility, which in turn was influenced by perceived ease of use. Nevertheless, there was no appreciable difference in customer interest levels between perceived effectiveness and simplicity of service.
Conclusion – For future research, it is recommended to consider additional variables such as security, effectiveness, and risk. The study results should be subject to review to confirm and validate the conclusions drawn.
- Copyright
- © 2024 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Sulaiman Helmi AU - W. Ratna Sesotya AU - Andri Pranata PY - 2024 DA - 2024/05/30 TI - The Effects of Perceived Ease of Use, Perceived Usefulness, Attitude, and Trust on Fintech Adoption in MSMEs BT - Proceedings of the 2nd International Conference on Management and Business (ICOMB 2023) PB - Atlantis Press SP - 101 EP - 109 SN - 2352-5428 UR - https://doi.org/10.2991/978-94-6463-402-0_12 DO - 10.2991/978-94-6463-402-0_12 ID - Helmi2024 ER -