The Positive Politeness Strategy on Ordering and Requesting Speech Acts in Japanese Companies

DOI

10.2991/978-2-494069-91-6_23How to use a DOI?

Keywords

Communication; Culture; Politeness; Pragmatic; Sociolinguistic; Speech act

ABSTRACT

Politeness is a rule of behavior that is determined and mutually agreed upon by a certain community so that politeness is also a prerequisite for social behavior. This study aimed to determine politeness strategy in Japanese communication, especially the use of positive politeness strategy in Japanese companies. The data were focused on the utterances that accommodate positive politeness strategy in ‘ordering’ speech act (meirei) and ‘requesting’ speech act (irai) in the communication frame in Japanese companies. The method in this study were a case study, literature studies, focus group discussion, and interviews of 22 workers of Japanese companies in Indonesia, with various positions from staff to manager. The results showed that the practice of the directive speech act on ordering (meirei) and requesting (irai), with the positive politeness strategy used by work partners in Japanese companies. The results also showed the merit of using the positive politeness strategy on ‘ordering’ and ‘requesting’ speech acts to streamline the communication process at work. The findings of the study have some pedagogical implications, especially to overcome the difficulties faced by Japanese language learners regarding politeness strategy on ordering (meirei) and requesting (irai) speech act. In addition, this study made an effort to improve and streamline the communication skills of Japanese language learners, especially for the purpose of developing communication skills in Japanese companies.

Copyright

© 2022 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Dina Dwi Astartia
AU  - Susi Widianti
PY  - 2022
DA  - 2022/12/30
TI  - The Positive Politeness Strategy on Ordering and Requesting Speech Acts in Japanese Companies
BT  - Proceedings of the Sixth International Conference on Language, Literature, Culture, and Education (ICOLLITE 2022)
PB  - Atlantis Press
SP  - 150
EP  - 155
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-91-6_23
DO  - 10.2991/978-2-494069-91-6_23
ID  - Astartia2022
ER  -