Proceedings of the 4th International Conference on the Future of Asean 2023 (ICoFA 2023)

Operations Practices and Government Policies Towards SMEs Performances

Authors
Abang Hamizam Abang Mohar1, Ida Izumi Abdollah1, Jati Kasuma Ali1, Ummi Farhani Firdaus2, *
1Faculty of Business and Management, Universiti Teknologi MARA, Cawangan Sarawak, Kampus Samarahan, 94300, Kota Samarahan, Sarawak, Malaysia
2Faculty of Administrative Science and Policy Studies, Universti Teknologi MARA, Cawangan Sarawak, Kampus Samarahan 2, 94300, Kota Samarahan, Sarawak, Malaysia
*Corresponding author. Email: ummifarhani@uitm.edu.my
Corresponding Author
Ummi Farhani Firdaus
Available Online 29 July 2023.
DOI
10.2991/978-2-38476-076-3_3How to use a DOI?
Keywords
Government Policies; Operations Practice; Small and Medium Enterprises (SMEs)
Abstract

Small and medium enterprises (SMEs) represent an important sector in the development of the national economy. Despite such importance, Malaysian SMEs are still behind in terms of their contribution to the nation’s GDP as compared to other nations. This has not been in tandem with the pace of the overall development of the nation. Literature relates the critical role of the government and its agencies in ensuring a healthy and conducive climate for SMEs to survive and prosper in the marketplace. Despite such importance, relatively fewer studies have been carried out to assess the impact or the role of government policies in the development and growth of SMEs. Similarly, vast studies have empirically linked effective operational practices towards superior organisational performances. Since it calibrates an organization’s capabilities and subsequently performance, a “deliverable” operations management strategy is critical to ensure that SMEs will be able to deliver products or services, whilst accommodating its dynamic market expectations. It is under this pretext that the objective of the research is to assess the impact of government policies and operations practices on the performance of SMEs. Literature reviews and surveys were undertaken through stratified sampling. Data were analyzed using Statistical Package for Social Sciences (SPSS), supported by reliability and validity measures. The findings of the study are an opportunity for SMEs manager to assess the current implementation level of the organization’s operations practices and its strategizing decisions. The findings would also empirically assess the role of government agencies in the development of SMEs. These act as input in its current strategy, subsequently directing specific efforts and resources in ensuring the “right” path to become an Entrepreneurial Nation by 2030.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 4th International Conference on the Future of Asean 2023 (ICoFA 2023)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
29 July 2023
ISBN
978-2-38476-076-3
ISSN
2352-5398
DOI
10.2991/978-2-38476-076-3_3How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Abang Hamizam Abang Mohar
AU  - Ida Izumi Abdollah
AU  - Jati Kasuma Ali
AU  - Ummi Farhani Firdaus
PY  - 2023
DA  - 2023/07/29
TI  - Operations Practices and Government Policies Towards SMEs Performances
BT  - Proceedings of the 4th International Conference on the Future of Asean 2023 (ICoFA 2023)
PB  - Atlantis Press
SP  - 17
EP  - 32
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-076-3_3
DO  - 10.2991/978-2-38476-076-3_3
ID  - AbangMohar2023
ER  -