Exploring the Measurement of Digital Inclusion: A Review of Literature

DOI

10.2991/978-2-38476-076-3_17How to use a DOI?

Keywords

Digital Inclusion; Digital Divide; Digital Literacy; Measurement; Systematic Literature Review

Abstract

Digital inclusion is a socio-technological process that enables individuals and communities to have access and digital skills to use information and communication technologies. Digital inclusion helps individuals and communities to be able to participate and benefit from today’s growing information society. It also influences improve livelihood through the revolution of online work, online socialization, online learning, and all that on the remote. To ensure the successful implementation of digital inclusion, it is important to be able to measure it using a set of tools or measurement indexes. Currently, there is no accepted standard measurement that can comprehensively assess digital inclusion. Even while some measurement has been established, it only includes measurement for a select few domains. Realizing the criticality of measuring digital inclusion, this study aims to review and synthesize the rapidly growing literature on digital inclusion and how to measure it. It addresses the following questions: 1) What are digital inclusion and its advantages? 2) How can digital inclusion be measured? This study employed a systematic review methodology to investigate the areas where digital inclusion is measured. A systematic literature review is a methodical, transparent, and repeatable literature review that tries to find, select, evaluate, and synthesize research evidence on a given study issue comprehensively and systematically. In this study, 21 documents were analyzed and reviewed. Through this rapid review, the most recent understanding of digital inclusion measurement is presented. This could, later, be used by the government to measure digital inclusion and ensure the successful implementation of digital inclusivity in the country.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Sabiroh Md Sabri
AU  - Nurul Labanihuda Abdull Rahman
AU  - Nursyamilah Annuar
AU  - Hasyeilla Abd Mutalib
AU  - Sharifah K. Musairah
AU  - Iwan Kurniawan Subagja
PY  - 2023
DA  - 2023/07/29
TI  - Exploring the Measurement of Digital Inclusion: A Review of Literature
BT  - Proceedings of the 4th International Conference on the Future of Asean 2023 (ICoFA 2023)
PB  - Atlantis Press
SP  - 198
EP  - 215
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-076-3_17
DO  - 10.2991/978-2-38476-076-3_17
ID  - MdSabri2023
ER  -