Proceedings of the International Conference on Enterprise and Industrial Systems (ICOEINS 2023)

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Designing People Capability Maturity Model Criteria to Enhance the Assessment Instrument for SPBE to Address the Elements of People, Process, and Technology in IT Governance

Authors
Mutmainnah Adnan Lanure1, *, Basuki Rahmad2, Muharman Lubis3, Reza Abdillah Adnan Lanure4
1Information System Department, Telkom University, Bandung, Indonesia
2Information System Department, Telkom University, Bandung, Indonesia
3Information System Department, Telkom University, Bandung, Indonesia
4Information System Department, Telkom University, Bandung, Indonesia
*Corresponding author. Email: muthe.lanure@student.telkomuniversity.ac.id
Corresponding Author
Mutmainnah Adnan Lanure
Available Online 30 December 2023.
DOI
10.2991/978-94-6463-340-5_29How to use a DOI?
Keywords
Government regulations; framework; and best practices; CVI; CVR; and IT governance
Abstract

There is no specific assessment instrument for people management aspects in the SPBE instrument, hence this research has completed the design of People capability maturity model criteria for an electronic-based government system (SPBE) based on the P-CMM model, by adding 1 domain related to people, to complement the SPBE existing domains such as internal policy, governance, management, and services, to fulfill the people process and technology aspects. The designing criteria process used is the people capability maturity model in an electronic-based government system (SPBE). This instrument has gone through a focus group discussion process and validated using the CVI and CVR methods, and the score results obtained are 1, which shows that the design is very relevant. So, it can be concluded that the design criteria for the people capability maturity model in an electronic-based government system (SPBE) proposed by the researcher can be declared valid and relevant.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Enterprise and Industrial Systems (ICOEINS 2023)
Series
Advances in Economics, Business and Management Research
Publication Date
30 December 2023
ISBN
10.2991/978-94-6463-340-5_29
ISSN
2352-5428
DOI
10.2991/978-94-6463-340-5_29How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Mutmainnah Adnan Lanure
AU  - Basuki Rahmad
AU  - Muharman Lubis
AU  - Reza Abdillah Adnan Lanure
PY  - 2023
DA  - 2023/12/30
TI  - Designing People Capability Maturity Model Criteria to Enhance the Assessment Instrument for SPBE to Address the Elements of People, Process, and Technology in IT Governance
BT  - Proceedings of the International Conference on Enterprise and Industrial Systems (ICOEINS 2023)
PB  - Atlantis Press
SP  - 331
EP  - 342
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-340-5_29
DO  - 10.2991/978-94-6463-340-5_29
ID  - Lanure2023
ER  -