Influential Factors on the Bank Employees’s Performance

DOI

10.2991/icobest-18.2018.16How to use a DOI?

Keywords

Influential factors, Bank employee, performance, compensation, organization culture, commitment

Abstract

The purpose of the research is to investigate the influential factors on the bank employee’s performance. The study case was performed at a Government Bank in Indonesia in one of its branch in Bandung. The questionnaires were distributed to teller and customer service officer at the branch office of the bank. The sampling technique used was purposive sampling with the number of respondents is 107 employess. Data Analysis for validity, reliability, and hypothesis test using SmartPLS 3.0. Organization culture, compensation and commitment were predicted as the influential factors in this research. The result of the research indicated that organization culture has a significant influence on the performance of the bank’s employee. Meanwhile, compensation and commitment have no significant influence on their performance. These three factors have become crucial because good culture and satisfied employee will result good commitment and in turn created good performance. The research will give a reference for better employment management.

Copyright

© 2018, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Mari Maryati
AU  - Deden Abdul Wahab Syaroni
PY  - 2018/11
DA  - 2018/11
TI  - Influential Factors on the Bank Employees’s Performance
BT  - Proceedings of the International Conference on Business, Economic, Social Science and Humanities (ICOBEST 2018)
PB  - Atlantis Press
SP  - 66
EP  - 71
SN  - 2352-5398
UR  - https://doi.org/10.2991/icobest-18.2018.16
DO  - 10.2991/icobest-18.2018.16
ID  - Maryati2018/11
ER  -