Conceptualizing and Operationalizing Subdimensions of Employees' CognitiveÿandÿEmotionalÿTrust in Supervisor

DOI

10.2991/icmesd-17.2017.5How to use a DOI?

Keywords

Cognitive & Emotional Trust, Social Exchange Theory, Employee-Supervisor Relationship, Subdimensional Scales, Each Subdimension's Unique Influencing Process.

Abstract

Our first purpose is to develop subdimensional models of employees' cognitive & emotional trust (CT & ET) in supervisor, which can explain each subdimension's unique influencing process at concrete and specific level. Based on trust and social exchange literature, we hypothesized that CT in supervisor can be broken down into three subdimensions (a) competence, (b) benevolence, and (c) integrity; and ET in supervisor can be broken down into three subdimensions (d) emotional linkage, (e) identification, and (f) depending willingness. These two subdimensional models were supported by a series of factor analysis, using Chinese student and Japanese employee sample. Our second purpose is to develop and validate scales of these six subdimensions (CTS-15 & ETS-15 in Supervisor), which can be distinguishable enough to reliably capture their unique relations with other constructs. Reliability, factorial validity, convergent & discriminant validity, and criterion validity of CTS-15 & ETS-15 in Supervisor were established by Chinese student and Japanese employee sample.

Copyright

© 2017, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Pei Liu
AU  - Wan-Fen Guo
PY  - 2017/05
DA  - 2017/05
TI  - Conceptualizing and Operationalizing Subdimensions of Employees' CognitiveÿandÿEmotionalÿTrust in Supervisor
BT  - Proceedings of the 3rd Annual International Conference on Management, Economics and Social Development (ICMESD 17)
PB  - Atlantis Press
SP  - 24
EP  - 30
SN  - 2352-5428
UR  - https://doi.org/10.2991/icmesd-17.2017.5
DO  - 10.2991/icmesd-17.2017.5
ID  - Liu2017/05
ER  -