The Adaptation of Public Service During the Covid-19 Pandemic
Case Study of “Obrolan Peneliti” at the Research and Development Agency for Law and Human Rights
- DOI
- 10.2991/assehr.k.211112.046How to use a DOI?
- Keywords
- Adaptation; Public service; Research; Development Agency for Law and Human Rights
- Abstract
The Covid-19 pandemic has resulted in various changes and adjustments to aspects of people’s lives in the face of the Covid-19 pandemic. Public service is an activity to fulfill the needs of citizens for goods, services, and administrative services in a sustainable manner to achieve the national interest. An innovative move by the Research and Development Agency for Law and Human Rights is creating an “Obrolan Peneliti” activity, a means for researchers, practitioners, politicians, and academics to exchange ideas, analyze problems around them, and respond to legal issues and human rights issues that exist in society. This article aims to identify the adaptation of online public services in the era of the Covid-19 Pandemic along with the obstacles. Based on the research results, the implementation of “Obrolan Peneliti” is considered effective because it is economical, efficient, and reaches a wider audience. The obstacle found was the limited internet access in some areas. This research is normative juridical, with descriptive-analytical research specifications. In collecting data, a literature study is used, then the data is analyzed qualitatively. This article is expected to be an alternative material for a new strategy (novelty) in adapting public services during the Covid-19 pandemic
- Copyright
- © 2021 The Authors. Published by Atlantis Press SARL.
- Open Access
- This is an open access article under the CC BY-NC license.
Cite this article
TY - CONF AU - Jody Imam Rafsanjani AU - Septarina Nur Handayani PY - 2021 DA - 2021/11/23 TI - The Adaptation of Public Service During the Covid-19 Pandemic BT - Proceedings of the 2nd International Conference on Law and Human Rights 2021 (ICLHR 2021) PB - Atlantis Press SP - 360 EP - 365 SN - 2352-5398 UR - https://doi.org/10.2991/assehr.k.211112.046 DO - 10.2991/assehr.k.211112.046 ID - Rafsanjani2021 ER -