Auditing Communication Sinjaimo Work Culture in the New Normal Era at KPPN Sinjai
- DOI
- 10.2991/978-2-38476-070-1_5How to use a DOI?
- Keywords
- Communication Audit; SinjaiMo; State Treasury Service Office. Sinjai
- Abstract
Due to the New Normal era of the industrial revolution 4.0, all sectors of society’s economy and government organizations must adapt and improve to carry out digital transformation, including the Sinjai State Treasury Service Office (KPPN) through the Sinjai Mobile (SinjaiMo) innovation. A mobile-based educational application called SinjaiMo uses data, images, video lectures, and other formats to deliver regulatory information, APBN realization data, Budget Implementation Performance Indicator Values (IKPA), Distribution of Special Allocation Funds, and Village Funds. This study examines how KPPN Sinjai’s management of the SinjaiMo application represents a new workplace culture. A qualitative descriptive method using a communication audit approach was used to accomplish this purpose. Interviews with SinjaiMo administrators are used as a method of collecting in-depth information. The interview findings will be compared to the observations published on the SinjaiMo app. The results of this research demonstrate that, despite several challenges, KPPN Sinjai’s communication process via the SinjaiMo application complies with the guidelines for disclosing public information. The advice offered to KPPN Sinjai as a result of this research is likely to manage two-way communication to increase stakeholder involvement and the necessity of routine monitoring and evaluation.
- Copyright
- © 2023 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Asy’ari Nurdin AU - Muhammad Akbar AU - Tuti Bahfiarti PY - 2023 DA - 2023/06/27 TI - Auditing Communication Sinjaimo Work Culture in the New Normal Era at KPPN Sinjai BT - Proceedings of the 3rd International Conference on Linguistics and Cultural (ICLC 2022) PB - Atlantis Press SP - 41 EP - 53 SN - 2352-5398 UR - https://doi.org/10.2991/978-2-38476-070-1_5 DO - 10.2991/978-2-38476-070-1_5 ID - Nurdin2023 ER -