Proceedings of the International Conference on Intellectuals’ Global Responsibility (ICIGR 2022)

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Organizational Commitment, Job Satisfaction and Organizational Citizenship Behavior on Hospital Employees

Authors
Lili Herliani1, Annisaa Miranty Nurendra1, *
1Department of Psychology, Islamic University of Indonesia, Yogyakarta, Indonesia
*Corresponding author. Email: annisaa.miranty@uii.ac.id
Corresponding Author
Annisaa Miranty Nurendra
Available Online 22 May 2023.
DOI
10.2991/978-2-38476-052-7_72How to use a DOI?
Keywords
job satisfaction; organizational citizenship behavior; organizational commitment
Abstract

This study aims to determine the relationship of job satisfaction and organizational citizenship behavior among employees working at the Hospital in Cirebon, West Java with organizational commitment as a mediator variable. Job satisfaction is one of the things that can improve the behavior of OCB employees in hospitals and become an important role in the success of an organization. In addition, the existence of organizational commitment is expected to reduce turnover intentions. This study involved employees who worked at the Hospital in Cirebon, West Java, as many as 134 respondents. The data analysis method uses PROCESS mediation analysis models 4 version 3.4 for SPSS. The results of this study indicate that organizational commitment variable is not proven to provide a mediator effect on job satisfaction and OCB Based on the results of the study, the hypothesis in this study was accepted.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Intellectuals’ Global Responsibility (ICIGR 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
22 May 2023
ISBN
978-2-38476-052-7
ISSN
2352-5398
DOI
10.2991/978-2-38476-052-7_72How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Lili Herliani
AU  - Annisaa Miranty Nurendra
PY  - 2023
DA  - 2023/05/22
TI  - Organizational Commitment, Job Satisfaction and Organizational Citizenship Behavior on Hospital Employees
BT  - Proceedings of the International Conference on Intellectuals’ Global Responsibility (ICIGR 2022)
PB  - Atlantis Press
SP  - 660
EP  - 670
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-052-7_72
DO  - 10.2991/978-2-38476-052-7_72
ID  - Herliani2023
ER  -