Proceedings of the 2021 4th International Conference on Humanities Education and Social Sciences (ICHESS 2021)

Retail in a Post Covid World: Reflections and Directions

Authors
Xiaocheng Lu1, XXL765@student.bham.ac.uk
1Birmingham Business School, College of Social Science, University of Birmingham
Corresponding Author
Available Online 24 December 2021.
DOI
10.2991/assehr.k.211220.327How to use a DOI?
Keywords
Coronavirus Pandemic; New Retail System; Online Shopping; Sustainability
Abstract

The coronavirus pandemic is hitting businesses across the board, especially retail. Many offline retail stores have to close stores to reduce losses. At the same time, more and more merchants choose to change their business strategy by shifting the focus of their work to the development and operation of online shopping. They need to create a new retail system to cope with offline customer loss and meet their sales targets. In addition, online operations are inseparable from effective publicity and promotion. Increased visibility can drive traffic and potential consumer orders to online retailers. In general, retailers need to redefine their relationship with consumers and build new retail systems to ensure the sustainability of their online businesses. The transformation of the offline retail industry represents the modern enterprise to adapt to the changes in society and accelerate its orientation.

Copyright
© 2021 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article under the CC BY-NC license.

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Volume Title
Proceedings of the 2021 4th International Conference on Humanities Education and Social Sciences (ICHESS 2021)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
24 December 2021
ISBN
978-94-6239-495-7
ISSN
2352-5398
DOI
10.2991/assehr.k.211220.327How to use a DOI?
Copyright
© 2021 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - Xiaocheng Lu
PY  - 2021
DA  - 2021/12/24
TI  - Retail in a Post Covid World: Reflections and Directions
BT  - Proceedings of the 2021 4th International Conference on Humanities Education and Social Sciences (ICHESS 2021)
PB  - Atlantis Press
SP  - 1920
EP  - 1924
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.211220.327
DO  - 10.2991/assehr.k.211220.327
ID  - Lu2021
ER  -